SHEET METAL AND AIR CONDITIONING CONTRACTORS' NATIONAL ASSOCIATION

Lean Works in the Service Contracting World

Even in today’s harsh economy HVAC Service Contracting work is still happening - but with greater competition! How do you stay ahead of the competition? By applying Lean principles and practices.

Lean thinking has made major improvements in manufacturing - reducing defects and cycle time by as much as 40%. Lean has been proven to be very effective in improving construction productivity and reducing waste. Can Lean be applied to the Service Contracting World and yield similar results?

The answer is YES! Using Lean techniques will result in less waste of the technician’s time – allowing him to serve the customer better and reach more customers. Lean can also reduce excess inventory - freeing up much needed cash. This SMACNA webinar will provide you with the basic principles of Lean  and specific tools to apply in the HVAC Service Contracting environment.


Who Should Attend:  Owners, Managers, Project Managers, Supervisors, Service Technicians, Continuous Improvement Leaders

Understand the benefits and principles of Lean thinking including how Value and the 7 types of Waste apply to Service Contracting.
Understand the Lean techniques and how these tools work in Service Contracting operations.
Learn the 4 rules for improving Service Contracting using Lean.
Learn the key measures to use to evaluate Service Contracting performance.